C² Plus Consulting support National Grid and Barclaycard to improve their processes

C² Plus Consulting are please to support National Grid Property and Barclaycard in their pursuit of optimising value and managing their processes.

We have extensive experience in performance excellence, process improvement and leadership development. We make a difference and have strong real references to prove it.

Contact us if you require our help.

M: 07713088964
E: ccooley@C2PlusConsulting.com
W: LeanQCD.com and C2PlusConsulting.com

This article reviewed some basic information to keep in mind, as well as how you can find options to order medications. Finally there isn’t anything you can’t order on the Internet anymore. Other remedies are used to treat itching caused by eczema. If you’re concerned about sexual disease, you perhaps know about how does cialis work and how long does it take for cialis to work. Probably every man knows at least slightly about how long does cialis take to work. A recent review about undefined show that men’s most common sexual health problem is ED. Erectile dysfunction can be a result of a physical condition. Even when it has a natural cause, mental health condition can make the problem worse. Nowadays for men of any age, it can be first sign for heavy illnesses, so it’s essential for your overall health, not just your sexual relationship, to see a sex therapeutist if you experience erection malfunction. Any medication may cause dangerous side effects. For some patients side effects can be actually dangerous. Don’t forget, the best way to avoid spurious drugs is to get recipe drugs like Kamagra from a of good repute apothecary with which you are familiar.

Lean success – the missing link


Process Confirmation is the missing link

Having recently supported a number of admirable Lean implementations, it has grown more in my mind the importance of Process Confirmation in order to sustain the results. Indeed, where appropriate process confirmation is missing the positive change is not sustained and as an esteemed colleague put it, “stickability” is not achieved.

A reminder of the continuous improvement cycle:

So as part of your lean implementation, you have:

1) Stabilised the process – got rid of the big waste, carried out detailed problem solving and understand the actions needed.
2) Through cycle time analysis you have balanced the tasks and/or identified the key quality issue fixes to create consistent flow.
3) Then you have raised SOP’s (Standard Operating Procedures) which not only tell the people what to do, but how and why, and carried out training.
4) You then move onto matching the process flow to the customer demand.
5) You then measure the results and suddenly find they are not as expected – WHY ?

Ask yourself these questions:

  • Is there a standard ? – Normally Yes, because you have created the SOP’s
  • Is the standard fit for purpose ? – Probably Yes, because it was based on a solid improvement workshop with detailed analysis and problem solving.
  • Is the standard being followed ? – Probably No, because the confirmation of the standard is not being followed as part of business as usual.

What is Process Confirmation ?

  1. Part of the Management Control system – a standardised “go and see”
  2. A regular check (daily / weekly / Monthly) that the process is being followed and to the correct standard and to act upon any deviation from the standard
  3. A means of improving – ensuring that there is a standard approach to any process ensures that there is a solid base from which to improve

What Process confirmation isn’t:

  1. It is not just an audit
  2. It is not a means of beating up the staff
  3. It is not a one-off activity

 

How to carry out process confirmation

  1. Go and see the process – process confirmation can only be carried out by checking the actual process and this can only be done by seeing the process being run in its normal environment.
  2. Check if there is a Standard Operating Procedure (SOP) – most Lean events will normally generate SOPs – if there isn’t an SOP in place check what the process should be
  3. Follow the process through checking that the SOP is being followed
  4. Review any deviation from the process with the Staff and/or area Leader – agree actions to get back to standard
  5. Check actions have been carried out by reviewing the process again
  6. When carrying out process Confirmation, carry out one-by-one examination:
    – Safety issues
    – Quality issues
    – Productivity
    – Waste

Whenever you are on site or in the area re-check the process

Process confirmation is the “glue” of standardisation for any C² Plus Consulting process improvement activity – if you need any further help or information, please feel free to contact us.

 

This article reviewed some basic information to keep in mind, as well as how you can find options to order medications. Finally there isn’t anything you can’t order on the Internet anymore. Other remedies are used to treat itching caused by eczema. If you’re concerned about sexual disease, you perhaps know about how does cialis work and how long does it take for cialis to work. Probably every man knows at least something about how long does cialis take to work. A recent review about undefined show that men’s most common sexual health problem is ED. Erectile dysfunction can be a result of a physical status. Even when it has a natural cause, mental soundness condition can make the problem worse. Nowadays for men of any age, it can be first sign for heavy illnesses, so it’s essential for your overall soundness, not just your sexual relationship, to see a sex therapist if you experience erection dysfunction. Any medication may cause dangerous side effects. For some patients side effects can be actually dangerous. Don’t forget, the best way to avoid spurious drugs is to get recipe drugs like Kamagra from a of good repute pharmacy with which you are familiar.

Root Cause Analysis: 5 Why in problem solving


The key to effective problem solving is root cause analysis, or separating the symptoms from the cause, to identify what’s really causing the problem. You can then apply, validate and embed your countermeasures in the knowledge that it will eliminate the problem.

[Read more…]

Problem Solving – What is the cause of repeat problems?

When we talk problem solving, Repeating issues cause the most damage to customer satisfaction and the majority have two root causes.

[Read more…]

Root Cause Analysis: Cause & Effect in problem solving


The key to effective problem solving is root cause analysis, or separating the symptoms from the cause, to identify what’s really causing the problem. You can then apply, validate and embed your countermeasures in the knowledge that it will eliminate the problem.

[Read more…]