Why do we think this – because we will not come in, tell you what you know, leave you with a list of tasks and charge you a fortune for the privilege. We aim to work with you, develop your capacity and capability to improve, coach your people in the tools and techniques of positive change and develop a long-term relationship, which means going the extra mile when required – all of this with a plain English, no nonsense approach.
And one more thing – we guarantee results.
Below you can view our tailored approach to our consulting services – we also adopt the same tailored approach to fulfilling your training needs
Diagnostic Process Plain English Approach
Usual Tools Used
- Your people
- High level process mapping
- Strategy review tools
- Business Analysis tools
- Coaching skills
- Communication tools
Outputs
- Process Review
- High level gap analysis
- Communication plan
- Your people’s buy-in to the changes
To agree what you need to change (Diagnostics) will take 2-3 days; we can of course do this as a stand-alone activity or as part of our full consulting package where together we will work out how we will make the change (Design), make sure the changes work (Implementation) and make sure the changes continue to work (Embedding).
Feel free to contact us to discuss your business needs.
Design Process Plain English Approach
Usual Tools Used
- Your people
- Value Stream mapping
- Prioritisation tools (e.g. effect and ease matrix)
- Plan – Do – Check – Act (PDCA)
- Coaching skills
- Communication tools
Outputs
- Visualisation of current situation
- Visualisation of future vision of the business
- Change plan to achieve future vision
- Your people understand how the change is going to happen
Deciding how to make the change (Design) generally takes about one week, although this very much depends on you, the people available to design the programme and any training in the tools and techniques required.
Feel free to contact us to discuss your business needs.
Implementation Process Plain English Approach
Usual Tools Used
- Your people
- Go and see (Genchi genbutsu)
- Resource planning
- Data analysis
- Ishikawa fishbone diagrams
- 5-Why root cause analysis
- KPI measurement
Outputs
- New ways of working
- Standardised processes
- Process confirmation
- Successful change
Making sure the change works (Implementation) generally takes one to two weeks for each change idea implemented. Initially C² Plus will lead the Kaizen events, but after a short time your people will be able to lead the activities and make the improvements.
Feel free to contact us to discuss your business needs.
Embedding Process Plain English Approach
Usual Tools Used
- Your people
- Go and see (Genchi genbutsu)
- Process confirmation
- KPI’s
- Goal deployment
- Plan – Do – Check – Act (PDCA)
- Communication tools
Outputs
- Process confirmation system
- Goal deployment
- Sustained improvements
- Continuous improvement culture
Embedding is about sustaining the improvements and continuing to make positive changes. we will help you to ensure that the right tools are used to sustain the change and even more importantly a continuous improvement culture becomes embedded. Also, even beyond the chargeable programme we are always available as a sounding board.
Feel free to contact us to discuss your business needs.
