Consulting Services

 We are consultants, we have searched for other titles that better captures what we do, but there is no getting away from the fact. However, we believe that we are more than just consultants.

Why do we think this – because we will not come in, tell you what you know, leave you with a list of tasks and charge you a fortune for the privilege. We aim to work with you, develop your capacity and capability to improve, coach your people in the tools and techniques of positive change and develop a long-term relationship, which means going the extra mile when required – all of this with a plain English, no nonsense approach.

And one more thing – we guarantee results.

Below you can view our tailored approach to our consulting services – we also adopt the same tailored approach to fulfilling your training needs

 

Diagnostics

                                             Diagnostic Process                  Plain English Approach

Assessing your business

 

Usual Tools Used

  • Your people
  • High level process mapping
  • Strategy review tools
  • Business Analysis tools
  • Coaching skills
  • Communication tools

Outputs

  • Process Review
  • High level gap analysis
  • Communication plan
  • Your people’s buy-in to the changes

 

To agree what you need to change (Diagnostics) will take 2-3 days; we can of course do this as a stand-alone activity or as part of our full consulting package where together we will work out how we will make the change (Design), make sure the changes work (Implementation) and make sure the changes continue to work (Embedding).

Feel free to contact us to discuss your business needs.

Design

                                                 Design Process                      Plain English Approach

Change Programme design

 

Usual Tools Used

  • Your people
  • Value Stream mapping
  • Prioritisation tools (e.g. effect and ease matrix)
  • Plan – Do – Check – Act (PDCA)
  • Coaching skills
  • Communication tools

Outputs

  • Visualisation of current situation
  • Visualisation of future vision of the business
  • Change plan to achieve future vision
  • Your people understand how the change is going to happen

 

Deciding how to make the change (Design) generally takes about one week, although this very much depends on you, the people available to design the programme and any training in the tools and techniques required.

Feel free to contact us to discuss your business needs.

Implementation

                                        Implementation Process             Plain English Approach

Making the change

Usual Tools Used

  • Your people
  • Go and see (Genchi genbutsu)
  • Resource planning
  • Data analysis
  • Ishikawa fishbone diagrams
  • 5-Why root cause analysis
  • KPI measurement

Outputs

  • New ways of working
  • Standardised processes
  • Process confirmation
  • Successful change

 

Making sure the change works (Implementation) generally takes one to two weeks for each change idea implemented. Initially C² Plus will lead the Kaizen events, but after a short time your people will be able to lead the activities and make the improvements.

Feel free to contact us to discuss your business needs.

Embedding

                                            Embedding Process                   Plain English Approach

Continuing to make POSITIVE changes

 

Usual Tools Used

  • Your people
  • Go and see (Genchi genbutsu)
  • Process confirmation
  • KPI’s
  • Goal deployment
  • Plan – Do – Check – Act (PDCA)
  • Communication tools

Outputs

  • Process confirmation system
  • Goal deployment
  • Sustained improvements
  • Continuous improvement culture

 

Embedding is about sustaining the improvements and continuing to make positive changes. we will help you to ensure that the right tools are used to sustain the change and even more importantly a continuous improvement culture becomes embedded. Also, even beyond the chargeable programme we are always available as a sounding board.

Feel free to contact us to discuss your business needs.

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